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Shipping Policy

Any shipping of wigs or master partings  will be shipped within 1 - 5 days once payment is made and cleared.


Postage is sent Monday to Friday; please note we do post items on Saturdays or Sundays.


All master partings and wigs will be sent via tracked and signed for postage.

We can not take liability for lost of late postage, please contact the carrier.


UK Shipping costs = Vary depending on cost of sale

International Shipping costs = Vary depending on cost of sale


Alternatively, you can collect from the salon, free of charge.  Please provide notice of collections.


Please see returns, refunds and exchanges policy to see if you are eligible.

To start a return, you can contact us at 


If your return is accepted, you are liable to pay for the return of the item and its safe receipt back to the following address:

Godiva Hair Loss & Wig Specialists

2 Mayfair Court

Chapel Street





We recommend you return items by tracked and insured postage.  Please include your name, address, email and mobile number and the date of purchase.

Godiva cannot be liable for any lost postage items.

You can contact us for any return questions at

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